What does joining the Salesforce ecosystem and becoming a Developer actually look like? We caught up with Trailblazer and Revol, Dominique Carbone to discuss her start with Revolent and and talk more about what a career in Salesforce entails.
Could you tell us a bit about your background and your career path so far?
I started my journey into Salesforce after I graduated from Vanderbilt with a degree in Computer Science in 2013. After I’d finished my degree, I really wasn’t sure what I wanted to do next. Even though I had trained in tech, I didn’t know if that was the industry I wanted to work in, in the long term at least.
However, I did know that I wanted to keep learning and training. And I wanted to find a job that I was passionate about. So I decided to continue my personal development, while I looked for a job that was the right fit for me. I ended up job hunting for a long time, while supporting myself with freelance web development and some work with a company I was introduced to by my dad.
Eventually, I discovered Revolent and the training programs they offer. At the time, I didn’t know much about the Salesforce interface at all, but I was interested in CRMs so it was the perfect role for me. I applied for a Salesforce Development training role, and I landed it! I was so excited, as my personal development was really paying off.
What is your current role?
I currently work at a Salesforce consulting firm and support them to deliver incredible projects, and great training.
My boss is an Architect so I’m learning a lot from him about how to progress in the cloud tech industry, and – of course – about Salesforce in general. He gives me tasks that push me to learn more, which is great for my personal development. Plus, my workplace has a start-up culture, meaning I’m always working on something new or something different, and I’m very much kept on my toes.
What can you tell us about the project you’re currently working on?
I have worked on many projects in my time as a Salesforce Developer. I’d say the most exciting one I’ve worked on was in the Financial Services Cloud. I had to take over a botched job, which presented a whole host of new challenges and tricky fixes that I’d never encountered before. I’m really proud to say that, eventually, I cleaned up their Salesforce processes and system, despite some initial setbacks.
The client I was working with at the time was great and our communication lines were clear and trust-filled, which made it much easier to work on, despite being a “messy” project to begin with.
Plus, I was working on Salesforce, which means there were tools and add-ons to make my life easier. That’s the great thing about working with Salesforce, whatever your client wants you to implement, you can be pretty sure that there’s some tool or product in Salesforce that can help you make it.
What are your favourite things about your role?
The best thing about my role is that I’m always learning new things from so many people who come from all kinds of different backgrounds. It’s hugely enriching, both professionally and personally.
Plus, with most of the projects I work on, I get to try something I haven’t done before. However, I do have a good idea of what my day-to-day activities will be, so it’s not too hectic, but there’s always something new to try which keeps things fresh.
How much have your Revolent placements helped you in terms of career?
Experience is the magic bullet for anyone who wants to get ahead in the Salesforce ecosystem. It’s hard to get, initially, but once you have good experience behind you, the world of Salesforce is your oyster. You’ll be snapped up by potential clients.
When I started at Revolent I didn’t know much about Salesforce, but I was comfortable with back-end coding, which helped a lot. But the training and practical experience I received through Revolent has meant I sound as confident in articulating projects or ideas for Salesforce systems as someone who has worked in the ecosystem for years!
How did Revolent help in terms of building your career in the cloud?
I don’t think I would have even had a career in the cloud if it weren’t for Revolent. Or, at least, definitely not in Salesforce! As I’ve worked and studied the Salesforce platform, I’ve realized just how useful the skills I’m gaining are.
Fast-forward to today and I have several certifications, including Admin, Platform Dev 1, Copado Administrator, Platform App Builder, and I’m currently completing my Service Cloud certification as well.
Revolent has really set up me up for a long-term career in an incredibly fast-paced industry, and I’m incredibly grateful for the opportunity I’ve been given.
With Salesforce talent in such high demand, I know I’ll always have job security. That’s a fantastic feeling, and I wouldn’t change it for the world.
The Revolent cross-training model is great. With Revolent, you have a great ecosystem and resources to back you up as you train. And, even when you’re on client site, the Revolent team is right there behind you, providing you with on-the-job professional development and training to help you overcome any challenges you’re facing.
Plus, Revolent has great relationships with their clients, so you’re often welcomed by clients with open arms. My current boss manages five Revols, so you know Revolent is doing something right!