Supercharge your Communications Cloud delivery capability with AI

Access the only Communications Cloud Accredited Professional training program

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The first Communications Cloud Accredited Professional Training Program

As the only advanced Communications Cloud training program of its kind, our bootcamp is led by our expert Salesforce-certified instructors, equipping your teams to support increasingly automated, AI-enabled workflows and complex service orchestration across Communications Cloud environments.

As a Salesforce Workforce Development Partner, our advanced training program will equip your teams with the Salesforce Communications Cloud Accredited Professional certification, while embedding practical skills through intensive use-case-driven modules, including exposure to Agentforce and advanced automation workflows, alongside crucial consultancy skills development.

And all in just 48 hours of modular training time, minimizing disruption to your business!

of instructor-led modular training time
0 hours
higher average accreditation first-time pass rate, compared to Salesforce industry average*
6 x
of training time spent on practical application
> 0 %

*80% certification pass rate with recommended pre-requisites, compared to 12.5% Salesforce average

Program benefits in detail

  • Access to hands-on implementation readiness program delivered by Communications Cloud expert trainers via 48 hours of modular training, including AI-driven workflows and service automation, minimizing disruption to your business
  • Increase your co-sell ability and pipeline through building Communications industry domain expertise aligned with automation and service orchestration capabilities
  • Be recognized by Salesforce for building capacity through Communications Cloud credentials
  • Enable your employees to become Communications Cloud Accredited Professionals with the skills to support evolving AI-powered use cases
  • Increase the capacity within your team while significantly boosting retention rates
Revolent has been a strong Training Partner for us with a proven track record of success. With the expansion of their course offerings into the first Communications Cloud training program, we’re excited to provide our Partners and customers with a unique option to skill up their talent.
Name Here
Position at Salesforce

How the program works

  • Select
    You select which employees you’d like to upskill through our training program
  • Prepare
    Candidates work through Revolent’s supplemental learning content to reinforce their knowledge base and learn additional best practices
  • Train
    We deliver 48 hours of modular, use-case-driven training to equip them to solve complex challenges, including those involving AI-enabled workflows in Communications Cloud, alongside weekly office hours and 20 hours of theory and demo content
  • Certify
    Candidates are certified and ready to deliver on projects

Program pre-requisites

Salesforce Industries CPQ Developer

Salesforce Omnistudio Developer and/or Consultant*

*Pre-requisite certification course is available to help your employees prepare for the Accredited Professional training program.

OR

Prior Commercial Communications Cloud Experience

Prior Telco Implementation experience (minimum of 6 months)

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Reasons to invest in building your Communications Cloud capability

Capitalize on high demand

Assist Communications Service Providers as they respond to rapid changes in technology, AI-enabled innovation, and marketplace dynamics

Become a trusted advisor

Gain stickiness and relevance as Salesforce Communications Cloud, increasingly powered by automation and AI, sits at the heart of the middle office

Unlock 4-10x revenue potential

Implementations of Communications Cloud generally have a 4-10x revenue of standard horizontal cloud projects

Meet our expert trainers

Watch this webinar recording, co-hosted with Salesforce, to meet our expert trainers, hear about the market opportunity Communications Cloud presents, and how to supercharge your Communications Cloud capabilities using best practices.

Georgii Saveliev

Salesforce Certified Technical Architect

Skills and experience:

  • Salesforce Certified Technical Architect (CTA)
  • 38x Salesforce Certified
  • Speaker at TrailblazerDX (TDX) '22, ApexHours, AMER Salesforce Days, Salesforce User Groups
  • Co-founder of the Benelux Salesforce CTA Study Group

Georgii is an enterprise architect with hands-on expertise in successfully implementing Salesforce Communications Cloud and Conga/Apttus CPQ globally, with in-depth knowledge of end-to-end software development lifecycle including business analysis, requirements gathering, architecture, design, development, testing, deployment, and production support.

Rochus Heller

Salesforce Industries Enablement Director at Revolent

Skills and experience:

  • Vlocity [now Salesforce Industries] certified Developer
  • 20+ years of technical CRM experience
  • Supported 100+ projects globally
  • Founded the Vlocity Expert Services EMEA group

Having worked as Director at Vlocity for 4 years, and 2 years as Director of Salesforce Industries, Rochus is passionate about Salesforce Industries and customer satisfaction. He has a vast level of specialist knowledge in Communications Cloud. As an evangelist of best practices in EPC, CPQ, DC, and OmniStudio, Rochus is excited to share his expertise with tech professionals and organizations, enabling them to make the most of their Communications Cloud implementation.

Ready to build industry-specific expertise with the only advanced Communications Cloud training program?

Contact us now