Want to change up your tech career path, in a big way? If you’re interested in working in Salesforce and have a background in IT or tech, then there’s a whole world of opportunities out there for you in the Salesforce ecosystem.
In this blog, we’ll break down why a career in Salesforce could be the next best move for you, and how to get started! If you’ve already heard about Salesforce, you might want to jump straight to the career or training options. If so, you can skip straight to the information that’s most relevant to you using the links below:
First things first: what is Salesforce?
Salesforce is a software-as-a-service (SaaS) company. It is the world’s most popular customer relationship management (CRM) software, covering everything from marketing and sales to commerce and customer service.
The best thing about Salesforce? It gives companies a complete, 360-degree view of every customer, allowing businesses to make decisions backed by their most valuable resource—data.
Welcome to the world’s favourite CRM
We’re not kidding when we say Salesforce is the world’s most popular CRM. In 2020, Gartner named Salesforce the number one CRM globally for the eighth consecutive year, winning more market share than the next nine competitors combined. By 2015, the company had built up a client base topping 150,000.
And the organization is only growing stronger, acquiring Slack Technologies and Acumen Solutions in 2021, as well as Vlocity and Evergage the year before that.
With Salesforce’s growth averaging 25% year-on-year—and with plans to double that over the next four years or so—there’s never been a better time to get certified and join the Trailblazer Community.
The endless job opportunities in Salesforce
Being the most popular CRM in the world does come with a catch: there simply aren’t enough trained professionals out there to meet demand.
In fact, demand for Salesforce professionals is increasing rapidly, far quicker than today’s workforce can upskill to meet it.
Take the role of Salesforce Developer, for example. It’s estimated that for every certified Salesforce Developer out there, there are four roles waiting to be filled. That makes the job market a candidate’s dream.
On top of that, a report by IDC revealed that Salesforce actually plans to create a staggering 3.3 million new jobs by 2022, and they’re well on the way to meet that goal! At the moment, professionals who are trained to use Salesforce face no shortage of job opportunities, no matter how new they are to the industry.
The tech sector has responded to this talent shortage by making the creation of Salesforce professionals a top priority. Which is why specialist talent creation companies, such as ourselves, can offer paid Salesforce training and certification programs, to get people ready for their first job in Salesforce very quickly.
Salesforce Developer salaries (and other roles)
The earning potential for certified Salesforce professionals is huge. With a few years of experience under your belt and the right certifications, you could command an enviable salary with a benefits package to match.
Take these three key roles in Salesforce, for example:
UK: £47,300 – £58,500
US: $107,200 – $137,500
AUS: $110,000 – $130,000
UK: £69,100 – £84,900
US: $121,800 – $166,200
AUS: $145,000 – $165,300
UK: £59,800 – £79,300
US: $134,400 – $154,900
AUS: $130,300 – $150,000
Of course, the more experience you gain in Salesforce, the more you’re able to specialize in certain areas to boost your salary or day rate even further.
4. Choose your route way into the ecosystem
We’ve already talked about Trailhead, but there are a few more things you should know when it comes to mapping out your Salesforce journey. Eight more things, to be exact.
There are eight main Salesforce career paths that you can choose from when it comes to getting certified:
The path you choose is completely up to you and your interests, so remember to use your time on Trailhead to get a feel for each type of role and chart a course for certification once you’re sure.
It’s always useful if the path you choose takes into account your professional experience so far. For example, if you have experience in digital marketing, pursuing a certification path that would allow you to work as a Marketing Cloud Developer or Salesforce Consultant could be a great place to start.
Still not sure which Salesforce career path is right for you? Review the benefits of each role in our handy online guide.
5. Salesforce training opportunities
Are you always on the lookout for a new challenge, or in search of a new skills to add to your wheelhouse? The cloud technology giant is well-known for its comprehensive training opportunities, primarily through Trailhead.
Trailhead is Salesforce’s online training platform, which you can sign up to and start using for free right now. It makes it easy to upskill in your own time, at your own pace, and allows you to explore all the different pathways and products available.
As you work your way through different courses, you’ll earn points and collect badges that you can display on your profile. When you’re ready to take things to the next level, you can dive in and sit for a certification exam to earn Salesforce’s official qualifications, which are highly sought after by employers.
Translation: the more certifications you add to your repertoire, the thicker the pay packet.
Sadly, certification exams do come with a price tag. However, some employers or training providers (like Revolent!) will pay for your Salesforce training and certification, while also employing you as a fledgling Salesforce professional, so you can gain that all-important work experience with businesses using Salesforce.
When you sign up to Trailhead, you join a global community of learners known as Trailblazers, who you can always turn to for support, advice, and the odd catch-up, just because. On your journey, you’ll most likely connect with Trailblazers at different stages of their own Salesforce journey, from seasoned experts to the greenest of beginners. It’s a fantastic ecosystem.
The Salesforce community
Speaking of fantastic ecosystems, working in Salesforce means so much more than attractive salaries and great training opportunities. It’s all about the Trailblazer Community, a diverse, inclusive, professional space for all.
In the Trailblazer community, you could make friends for life. At the very least, you’ll have amazing support on hand whenever you bump into any platform-related problems.
And, beyond that, being part of such an engaged group of people means you’ll have your finger on the pulse of what’s going on in the ecosystem, as regular meetups and online events forming an integral part of the Trailblazer culture.
How to start a career in Salesforce
If you’re coming to Salesforce with limited experience in tech, don’t fret. Accessibility is everything in the world of Salesforce, and you probably have a whole host of transferable skills that you can use as the base for your exciting new career in the cloud.
For instance, if you have experience using basic coding languages like HTML or SQL, you’ll have a great head start when it comes to learning Apex (the language used by Salesforce Developers) and building Salesforce apps.
The wealth of free resources on offer through Trailhead, apprenticeships, and opportunities to upskill while earning a salary, make it possible for people to join the Salesforce ecosystem and build an amazing new career in tech.