Build advanced Salesforce
public sector capabilities in-house
Get more out of your Salesforce implementation with in-demand Public Sector Solutions skills and AI-driven capabilities
Transform public sector service delivery with the latest digital tools
Salesforce Public Sector Solutions completely transforms the delivery of public services—including state and federal government, local councils, and social services. With customizable, secure, and state-of-the-art digital tools, Public Sector Solutions (PSS) can streamline workflows, automate service delivery processes, and improve operational efficiency for public sector organizations, while providing a seamless, AI-enabled experience for the people they serve.
Convenient access for constituents
Real-time access to accurate constituent data, supporting faster, more seamless service experiences
Automated workflows that replace menial tasks
Streamlined processes across digital forms, approvals, and service orchestration, reducing manual effort and improving operational efficiency
More accurate reporting
Centralized, real-time data and automated reporting, delivering AI-powered insights and more informed decision-making across teams
The right people, the right tools
In order to yield the full benefits of what Salesforce offers, you need the right talent who can successfully implement Public Sector Solutions for the organization you serve, and continually refine it to support evolving service delivery models that incorporate AI and automation. This expert talent is in short supply within the Salesforce ecosystem.
But we can help you find the right people.
As a Salesforce Workforce Development Partner, our unique and hands-on training program can help you build advanced long-term capabilities in-house by bringing experienced mid-level PSS talent into your team or upskilling your existing employees to develop advanced PSS capabilities.
Blazing a new career path in Salesforce
After two decades in the U.S. Army, Michael retired four years ago and started attending coding boot camps to cross-train in IT. He is now blazing a new career path in the cloud, working as a 2x certified Salesforce Developer after cross-training with Revolent.
With Revolent, you can:
Create new PSS talent
- Access experienced Salesforce Public Sector Solutions talent with tailored relevant prior industry experience to grow your teams
- Increase diversity across your organization, bringing fresh perspectives on board
- Onboard public sector talent who meet the required Government Security clearance
- Win and deliver complex cloud implementations with net-new, skilled Salesforce Public Sector Solutions talent, supporting AI-powered service delivery
- Boost your engagement margins with lower cost, experienced talent
Train your existing teams
- Boost retention rates by investing in reskilling and upskilling your existing teams
- Benefit from training, delivered in bite-sized modules, reducing impact on productivity and time away from projects
- Grow the PSS expertise in your tech teams without needing to hire expensive consultants
- Save on hiring costs and improve your talent utilization while boosting productivity through more efficient, AI-driven processes and automated workflows
- Diversify your teams' skill sets to attract and engage new public sector clients
World-class Salesforce training
Clients we work with
What's included in the training?
Our PSS Training Program is designed to equip participants with the knowledge and skills necessary to design, implement, and optimize data-driven public services using Public Sector Solutions in state, local, and federal environments, with exposure to AI-powered workflows and tools such as Agentforce.
The course provides comprehensive instruction on key public sector use cases, including grants management, child welfare, licenses, permits, and inspections, with a focus on process automation, data accuracy, and the use of AI in service delivery.
Focus on practical application
Participants will gain hands-on experience through practical exercises, case studies, and real-world scenarios so they can apply workflows that incorporate AI alongside automated service delivery models in their projects.
8-12 weeks to deployment
If you’re looking to bring net-new certified Salesforce Public Sector Solutions talent into the organization, we’ll hire, train, and deploy delivery-ready professionals, with the skills most suited to the business needs of your organization.
Part-time or full-time training for existing employees*
If you’re looking to train your existing teams, our training is conducted entirely online, with a part-time or full-time option. This way, you can upskill or reskill your existing employees within just 12 weeks part-time or 2 weeks full-time.
Core features of our PSS Training Program
8-12
weeks
of comprehensive use-case-driven training, producing high-quality, project-ready talent from day one, with experience in workflow automation, data-driven service delivery, and AI-enabled use cases
hours
of instructor-led training, inclusive of 12 office hours and 24 hours of practical, use-case-driven case studies
Whether you’re looking to bring net-new talent on board or train your existing teams to build more advanced Salesforce Public Sector Solutions capabilities in-house, we have the solution that’s right for you.
Program pre-requisites*
Salesforce Admin certification
Experience Cloud
Consultant certification
OmniStudio Consultant certification
OR
OmniStudio Developer certification
+
Prior implementation experience in Salesforce Public Sector Solutions
*ReSkill only. Pre-requisite certification course is available to help your employees prepare for the Public Sector Solutions training program.
Meet the Trainer
Gaurav Kheterpal
Lead Salesforce Public Sector Trainer at Revolent
Skills and experience:
- Salesforce Certified Trailhead Academy Instructor
- 75x Salesforce Certified
- 17 years of experience working with Salesforce orgs
- One of the top 3 Salesforce credentialed experts globally
Gaurav has delivered Salesforce training in more than 17 countries, with specialisms in Commerce Cloud, MuleSoft, and Salesforce Industries. Among a list of impressive professional accomplishments during a career, spanning almost two decades, Gaurav has led teams across multiple large and complex Public Sector Solutions implementations encompassing a number of use-cases including Grants Management, License & Permits, Benefits Management, and others.
Whatever your needs, we can help you build advanced capabilities to successfully implement and manage Salesforce Public Sector Solutions for your organization.