Actionable ways to avoid employee burnout

With Blue Monday forcing people to take stock of what’s happening in their lives, IT professionals have come under increasing focus as they struggle with mental health problems.

After a significant rise in demand for digital services throughout the pandemic, a recent survey has revealed that nearly half (44%) of tech workers’ mental health has been affected since the beginning of the Covid-19 crisisAnother study saw 71% of IT professionals say their productivity is affected by mental health issues, with 57% reporting cases of burnout. 

“While today is a prominent day in the calendar that can force people to take stock, it’s important to remember that mental health is very much a year-round issue that affects everyone,” said Nabila Salem, President of Revolent. “Tech can be an incredibly high-pressure environment, which is why prioritising wellbeing and mental health should be a major part of your working life, 365 days a year.” 

The tech sector is already facing a skills shortage that is on the brink of a crisis, and statistics such as a quarter of Salesforce professionals working outside of their contracted hours suggests the problem could get worse before it begins to improve. Not only can this result in demotivating staff, but it also results in employee burnout. 

What you can do to avoid burnout

Collaborating with Revolent to help combat mental health issues in the workplace, Hilary Sims, of Life Balance Counselling, advised that there are some quick-wins that professionals can implement themselves to help avoid burning out. 

“Avoiding burnout in a fast-moving/high pressured job can be difficult, as these jobs come with a certain expectation to perform and pressure to deliver on targets. Workers can reduce the potential of burnout by setting their schedule for the day and sticking to it,” she says.

“This can include setting start and finish times, as well as breaks and lunchtimes. I know a lot of people find this difficult but if they don’t do it, they are on the slippery road to no return. Carry out a regular assessment of where you are with your workload, and reassign tasks if required.” 

Michaela Thomas, Clinical Psychologist at The Thomas Connection added that ‘restoring your energy levels is another key component to avoiding burnout and improving wellbeing. “Recharge your batteries before they drain fully,” she said.

“Finding fulfilling activities outside of work can help you base your self-worth on more than just your professional achievements, and help you live a life according to your own values. Employers can support this balancing act by allowing workers to tune into what matters to them beyond the workplace.” 

Sims agreed with the importance of making room in your schedule, and to dedicating that to your own wellbeing, adding that “the computer and phone should be off during this time. Employers can also support their employees by giving them gym memberships or time out to be able to exercise whilst at work, as not everyone can do it after work.” 

It’s also worth taking stock of where the demands are actually coming from. “If there is external pressure from your work environment for you to consistently perform at a high level, it can be overwhelming,” added Thomas. 

“It is even more overwhelming if you also meet that demand with a high internal pressure, such as unrealistic expectations or an inner critical voice telling you that you are a failure if you don’t meet your targets. Gaining insight into how much of the pressure is coming from outside of you and how much from within you is a good starting point—it is often a mixture of both in burnt out individuals.”  

Change in mindset

Ultimately, burnout is a real issue facing tech professionals and needs to be addressed properly, by both employee and employer together, as there’s no running away from it,  according to Thomas.

“If the issues are coming from the pressure you put on yourself, changing jobs won’t fix it, as you’ll take your high standards and self-criticism with you to the next workplace.” 

Sims agrees with this, adding that “you need to learn to focus on the things that you have achieved rather than what you haven’t. You need to learn self-gratification.  It is ok to tell yourself, you have done a good job. A ‘be perfect driver’ can lead you to feel that nothing you do is good enough. 

Therefore if you move jobs, this will apply to your new job.  In this scenario, it is about learning that your best is good enough because being perfect is not possible.” 

For employers, support needs to be available to staff and marketed to them properly. From Employee Assistance Programs to having access to qualified mental health practitioners—the process doesn’t just involve culture changes to avoid it happening, but a support system in place for when individuals are feeling the strain. 

The end result, according to Salem, is mutually beneficial. “While supporting your employees and encouraging better physical and mental health is fundamentally the right thing to do, the benefits for anyone who takes notice are wide-ranging.

Businesses have more productive staff who enjoy their day a lot more, while those professionals who’d previously been under pressure live happier, healthier lives.” 

If you’re a tech professional that’s feeling the strain in your own workplace and unsure of the support available to you, external help is always available from organizations such as The Samaritans. 

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